GUIDE

What your hosting fee actually pays for.

Wherever hosting is in place, it includes weekly backups and SSL, no exceptions, along with uptime monitoring and security patches. Hosting is priced separately from a build — write in and I'll walk you through the current arrangement.

EVERY TIER

What's included no matter what you pay.

01

Weekly backups

Every site, every tier, backed up weekly. If something breaks, there's a recent version to restore.

02

SSL

Every site is served over HTTPS, regardless of tier. This isn't an upsell.

03

A same-business-day response window

Every tier gets the same response time when you write in. Tiers differ in scope, never in how fast you're heard.

04

No lock-in

Stop paying and you get a 14-day grace period, then a full zip-file handover with setup instructions, hostable anywhere. Nothing here is held hostage.

HOSTING

What hosting covers, whichever tier you build on.

Hosting sits alongside the build, not inside a tier’s price. It’s optional on every tier: take the build, host it wherever you like, and nothing here stops working. If you do take it, it’s priced per tier — a one-page Footing site costs less to keep running than a Keystone site with bookings and a chatbot behind it — and it’s billed annually, in one invoice, not month to month. What it covers is the same at every tier: uptime monitoring, security patches, SSL, and weekly backups.

Hosting is never required to buy a build, and it can start or stop without affecting the site you already paid for. The per-tier monthly figures are on the pricing page.

Compare the four tiers →

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